Contact Us

We’re here to help—whether you have questions about our water purifiers, need installation support, or want to check your order status.

Our team responds promptly during business hours.

Customer Support

- Email: sales@hydrolux.com.my

- WhatsApp: +6014-793 6682 / +6011-1255 1941

- Operating Hours:

Monday – Saturday

10:00 AM – 6:00 PM (GMT+8)

Installation & After-Sales Support

For installation scheduling, after-sales service, or warranty enquiries, please contact us by email or WhatsApp.

Our team will respond to your enquiry within 1 working day.

Order Enquiries

To check your order or installation status, provide your order number and contact info in your message.

We will get back to you as soon as possible.